Thank you for shopping at Aaritrafashion.com
To be eligible for a refund, please return the product within 2 calendar days of purchase. The product must be in the same condition as received and undamaged.
To initiate a return, inform our team within 24 hours of delivery by emailing support@aaritrafashion.com or via WhatsApp at +91-7600808800 or +91-8980005339.
Please note:
- Products purchased during sales, with special discounts, or using coupon codes are not eligible for exchange or return.
- Clearance sale items are non-returnable.
Thank you for understanding.
Product Replacement Policy
At Aaritrafashion.com , we strive to ensure that our customers are fully satisfied with their purchases. If you need to replace a product, please review our policy below:
Eligibility for Replacement
To be eligible for a product replacement:
- Replacement Request Period: You must request a replacement within 2 calendar days of receiving the product.
- Condition: The product must be in its original condition, unused, and with all original tags and packaging intact.
- Unboxing Video: A 360-degree unboxing video of the product is mandatory for any refund or replacement requests. This helps us verify the condition of the product upon receipt.
- Proof of Purchase: A valid proof of purchase must be provided (order number, receipt, or invoice).
How to Request a Replacement
To request a replacement, please follow these steps:
- Contact Us: Inform our customer support team within 2 days of delivery via:
- Provide Details: Include your order number, a description of the issue, and any relevant photos if the product is damaged or defective.
Conditions for Replacement
- Damaged or Defective Products: If the product is damaged or defective, we will cover the cost of return shipping and send a replacement at no additional cost.
- Wrong Item Delivered: If you receive the wrong item, we will cover the cost of return shipping and send the correct item promptly.
- Other Reasons: If the replacement is requested for reasons other than damage, defect, or wrong item, the customer may be responsible for return shipping costs.
Non-Returnable and Non-Replaceable Items
Certain items are non-returnable and non-replaceable:
- Products purchased during sales or with special discounts/coupon codes.
- Clearance sale items.
Replacement Process
- Inspection: Once we receive your return request, we will inspect the product to verify its condition.
- Approval: If the product meets our replacement criteria, we will process the replacement and notify you.
- Shipping: The replacement product will be shipped to you within 7 business days.
Additional Information
- Processing Time: Replacement requests are typically processed within 4-6 business days.
- Tracking: You will receive a tracking number for the replacement product once it is shipped.
- Customer Support: For any queries or concerns, please contact our customer support team at
Thank you for shopping with us! We appreciate your understanding and cooperation.
Refund Methods
At Aaritrafashion.com, we offer two convenient refund methods to ensure your satisfaction:
- E-Wallet Credit
- 100% Store Credit: Receive a full refund as store credit equivalent to your order amount.
- Flexible Usage: Use this store credit for future purchases on our website Aaritrafashion.com at any time.
- Notification: Once the amount is credited to your wallet, we will send you a Notification via email and WhatsApp.
- Direct Bank Transfer or Payment Apps (Google pay/ paytm/ phonepe)
- 85% Refund: Option to transfer the wallet amount to your bank account or through Google Pay, Paytm, or PhonePe. The refund will be approximately 85% of the product price.
- Deductions Include:
- 5% GST as per invoice
- 2% payment gateway/cash handling charge
- ₹175 return reverse pickup charge (subject to change based on quantity and weight)
- Refund Time: Refunds will be processed in 2 days after receiving the product.
To initiate a refund or if you have any questions, please contact us:
- Email: support@aaritrafashion.com
- Phone/WhatsApp: +91-7600808800 or +91-8980005339
- Address:
- AARITRA INDIA E-RETAILS
- 1010, Avadh Textile Market, Godadara Main Road
- Godadara, Surat, Gujarat, India
- Pincode: 395010
Thank you for shopping with us! We are here to ensure you have a pleasant experience with Aaritrafashion.com.
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Return Instructions
Pick-up
If you choose to schedule a pick-up:
- Prepare the Product: Place the product in a packet, ensuring it is unused, unwashed, and all tags are intact.
- Keep the Packet Ready: Have the packet ready and open to expedite the return process.
- Initial Examination: Our courier partner may examine the product at the time of pick-up, followed by a further quality check at our warehouse.
Self-ship
If your area is not eligible for the pick-up service:
- Pack the Product: Ensure the product is unused, unwashed, and all tags are intact.
- Include Order Details: Mention your Order Number and Return ID on a piece of paper and place it in the packet.
- Ship to Our Returns Desk: Self-ship the product to our Returns desk.
- Confirmation: We will send you a confirmation once we receive the shipment at our warehouse.
Track Your Return: You can track the status of your return request on our app or website.
